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FAQs

How do you pay using a store credit?

When you are ready to check out, select Store Credit, as your payment method and our system will apply the amount of your online credit to your shopping cart. Any remaining balance can be paid using a major credit or debit card.

How do you pay using a gift card?

When you are ready to check out, select Apply Gift Card, as your payment method and our system will apply the amount of your online credit to your shopping cart. Any remaining balance can be paid using a major credit or debit card.

How do I track my shipment?

Whether you choose standard delivery or overnight, you can follow your order's progress online. The shipping carrier provides a detailed pathway for your delivery and has the most up-to-date information. However, if your package has not arrived within the shipping time you specified when you ordered, feel free to contact us.

How do I enter a promo code?

Each promotion, or special offer, has a code that you can type in during checkout, which tells our system to apply that particular offer or discount toward your purchase.

NOTE: Before using any promotion, be sure to check its terms and conditions for specific guidelines and restrictions. Some promotions are good only for certain items, while other promotions require that any remaining balance be paid using

  1. When you're ready to purchase, go to checkout.
  2. In the payments section of checkout, enter the promotion code exactly as it appears in the promotion, including uppercase or lowercase letters. Be sure to avoid including a space before the promotion code, which sometimes happens if you cut and paste from an email or other electronic communication.

Why should I create an account on your website?

Time is precious. An online account smoothes and speeds your shopping path, leaving you more time to enjoy your purchases from YouniqueCulture.com.

Here's what you get with a YouniqueCulture.com account:

  • Faster checkout: Your billing information is securely saved so you don't have to enter it again and again.
  • Quick access to addresses you use often: All your shipping addresses are saved, so they're ready when you are.
  • Order tracking and review: You can follow the progress of a current order and look back at your past orders.
  • The latest info on sales and new arrivals: If you choose, we email you updates about your favorite merchandise or what's going on at all our stores.

All you need is a valid email account. Create an online account.